SHAPIRO SHAIK DEFRIES AND ASSOCIATES hiring Outbound Collections Agents in Johannesburg, Gauteng, South Africa | LinkedIn (2024)

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Outbound Collections Agents Security verification Security verification Save job Welcome back Seniority level Employment type Job function Industries Similar jobs Service Rep: Collections Accounts Receivable (Collections) Team Leader Service Rep: Collections Collections Consultant Collection Agent Specialised Collections Agent (Platinum and Enterprise) Credit Collection & Customer Accounting Lead Collections and Retentions Lead Retail Debt Collection Debt Collection (Paralegal) Junior Accountant / Administrative Assistant Customer Service Representative - OEM - East Rand Customer Service Representative Admin Clerk (Online Shopping) RETIREMENT FUND ASSISTANT (EC/KZN) Administrator / Bookkeeper / PA Administrator / Bookkeeper / PA Bookkeeper/Admin Clerk Legal Debt Collection Hotel Receptionist Ontvangsdame / Receptionist Virtual Assistant (South Africa) People also viewed Administrative Assistant/Customer Service Representative Administration Assistant Service Agent Logistiek (administratief medewerker) (m/v/d) Swedish speaking Online Customer Service Representative Customer Service Representative Customer Service Representative Professional Assistant Admin Clerk Customer Service Representative - US Hours Similar Searches Explore collaborative articles

SHAPIRO SHAIK DEFRIES AND ASSOCIATES hiring Outbound Collections Agents in Johannesburg, Gauteng, South Africa | LinkedIn (2)

Outbound Collections Agents

SHAPIRO SHAIK DEFRIES AND ASSOCIATES Johannesburg, Gauteng, South Africa

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SHAPIRO SHAIK DEFRIES AND ASSOCIATES Johannesburg, Gauteng, South Africa

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OUTBOUND COLLECTIONS AGENT

Randburg, Johannesburg

Salary: Basic + Uncapped Commission

JOB ROLE

To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National Credit Act (“NCA”) and the Company policies and procedures.

RequirementsMinimum Matric qualification with Maths Literacy is mandatory.

Relevant tertiary qualification is an advantage.

Minimum 1 year as a Debt Collection Agent in an outbound call centre.

Currently unemployed

Worked with targets and deadlines.

Analyse accounts and devise a collections strategy to resolve each case by collecting money due.

Good knowledge on the DCA and NCA.

Competencies & SkillsComputer Literate

Excellent verbal and written communication skills with great listening skills.

Outstanding telephone etiquette and interpersonal skills.

Good typing and accuracy skills.

Mathematical ability.

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Strong negotiations skills with the ability to handle objections and be assertive when required.

Good general administration, planning and organizing, and time management skills.

Tenacious, with ability to work autonomously and take accountability.

Target driven and self-motivated.

Team player.

If you have not been contacted within 2 weeks, please consider your application as unsuccessful.

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Accounting/Auditing and Finance

  • Industries

    Advertising Services

SHAPIRO SHAIK DEFRIES AND ASSOCIATES hiring Outbound Collections Agents in Johannesburg, Gauteng, South Africa | LinkedIn (9) SHAPIRO SHAIK DEFRIES AND ASSOCIATES hiring Outbound Collections Agents in Johannesburg, Gauteng, South Africa | LinkedIn (10) SHAPIRO SHAIK DEFRIES AND ASSOCIATES hiring Outbound Collections Agents in Johannesburg, Gauteng, South Africa | LinkedIn (11)

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